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After The Sale Service

The Miller Tyre Limited Warranty Policy

ELIGIBILITY

This policy applies to the original consumer/owner or user of any new Miller Tyre. Eligible Tyres must be used on the vehicle on which they were originally installed according to the vehicle manufacturer's recommendation.

COVERAGE

  1. The new original usable tread has worn down to 2/32" remaining (i.e., worn down to the top of the built-in indicators in the tread grooves),
  2. before six years from the date of manufacture for every passenger and light truck tyre (whichever comes first), any Miller tyre covered by this warranty becomes unusable due to a material or workmanship condition, Miller will do either of the following:

    1. during the first 2/32" of the original usable tread, Miller will replace such tyre with a comparable new Miller tyre free of charge. Applicable taxes on the new tyre and costs of mounting and balancing service are payable by the owner.
    2. after the first 2/32" of the original usable tread, a credit will be given toward the purchase of a comparable new Miller tyre in proportion of the original usable tread remaining on the returned tire to the original usable tread of the new tire. Applicable taxes and cost of mounting and balancing service are payable by the owner.
    3. adjustment on out-of-balance or out-of-round tyre is allowed only during the first 2/32".

WHAT IS NOT COVERED

  1. This limited warranty is applicable only in EC, and any tyres used or equipped on a vehicle registered or operated outside of EC are not covered by this warranty
  2. Tyres branded or marked "non-adjustable (NA)" or "blemished (Blem)" or DOT/Serial numbers previously cut will not be adjusted.
  3. Tyre damage or irregular wear due to the ff:
    1. Road hazards, including puncture, cut, impact break, buldge, snag, stone drill, and collision
    2. Continued use while running flat or under acute under inflation
    3. Improper use or operation, without limitation, improper inflation pressure, overloading, use of an improper rim, vehicle misalignment, tyre/wheel assembly imbalance or other vehicle conditions, worn suspension components, improper mopunting or de-mounting, misuse, misapplication, fire or other externally generated heat, water or other material trapped inside the tyre during mounting, tire alteration, recing, or competition purposes, improper inserting of sealant, balance or filler materials.
    4. Improper repair
  4. Any tyre worn beyond the wear bars (less than 2/32" remaining tread)
  5. The cost of application taxes and mounting and balance services
  6. Ozone or weather cracking on tires over four (4) years from the date of manufacture
  7. Ride disturbance claims submitted after the first 2/32" tread wear
  8. Loss of time or use, inconvenience, or any incidental or consequential damage.

OWNER'S OBLIGATIONS

  1. The owner must present the tyre to the Miller dealer from which the original purchase was made
  2. Present proof of purchase to the satisfaction of the dealer
  3. Complete and sign a Miller warranty claim form, which is available at any authorized dealer and online.
  4. Pay the amounts due on a new tyre, less the amount of credit, including taxes, mounting and balancing charges or the cost of other services ordered.

Miller Tyre Warranty Claim Form & Claims Procedure

Warranty Claim Sample

tire serial number on a tire tire showing defect on tread
 

Tyre Warranty Claim Procedure

  1. Download and fill up the warranty claim form.
  2. Submit the claim form and a copy of the Official Proof of Purchase to the shop where you have bought your tyre (must be an authorized Miller distributor or agent).
  3. Authorized distributor/agent will forward the claim to us for inspection and/or evaluation and to determine if the claim is valid.
  4. Valid claims will be result to either replacement of tyre or issuance of credit.

Please see our Warranty for more information on what is covered.

Click here to download the Claim Form

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